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It's Midnight. Do You Know What a Truss Costs You?
A few years ago, Building Components of Idaho didn't really know what it cost to build a truss. The building component manufacturer, which is based in Nampa, ID, had workers fill out paper time cards and key them into QuickBooks. The data became hard to track due to inaccurate punches and incomplete timecards. At the end of each month, this data was used for job cost analysis. Estimated costs versus actual costs didn't always balance out, though. |
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Strengthening Your Organization with Business Activity Monitoring
Today's companies need to be quicker, more agile, and more efficiently productive than ever in order to remain competitive regionally, nationally, and globally. Business Activity Monitoring, or BAM for short, allows organizations to monitor and react to key aspects of their business in real-time. This ability to anticipate the multitude of twists and turns that exist within modern business dynamics helps organizations reduce the latency period... |
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Road Map To The Perfect Order - Best Practice Strategies For Success
The “perfect order” concept emerges as a measure of not only supply chain performance, but also overall order management cycle (OMC) effectiveness. However, there is much debate on what comprises a perfect order. To some extent, a perfect order may be driven by stakeholder-centricity or the ability to meet changing stakeholder expectations. |
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SYSPRO Is Perfect Package for Bags & Boxes II
Bags & Boxes II is an international, multi-site manufacturer of custom printed shopping bags. Because of its extensive product line, the company needed powerful erp software with inventory management and strong customer query and customer support features. |
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Issues and Competitive Strategies For the Chemical Industry
Today’s Chemical Manufacturer is faced with a number of challenges, from vacillating customer demands and increasing competition to rising costs and regulatory compliance. Given these complex challenges, chemical companies of every size cannot afford to wait for the pace of change to slow in order to make key decisions. To remain competitive, chemical manufacturers must be innovative in terms of R&D and additionally throughout their operations in order to maintain profitability... |
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Dicar Consolidates All Operations With Ross Systems
Dicar had several standalone, homegrown systems in place to accommodate its various business processes including purchasing, financials and inventory. With no core system-of-record, Dicar resorted to manual tracking and sorting of data and often needed to manipulate the numbers to compile accurate information. To improve operational efficiencies, consolidate disparate systems and continue to satisfy customers with quality products, Dicar selected Ross Systems’ iRenaissance solution. |
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CRM: The Essential Guide - The Five Principles for CRM Success
Today's customers are radically transforming the way companies in every industry are doing business. And many companies are successfully responding with CRM. This paper provides insight to help you take a more customer-centric view of your business. |
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How to Ensure That Your Employees Will Want to Use CRM
The decision to go with a CRM solution built to address the needs of information workers is a smart and valuable investment that recognizes the need to help employees work effectively with the deluge of data available to them in today’s connected, always-on, real-time workplace. In this paper, learn how with the right CRM solution, information workers can increase productivity, improve customer service, and boost collaboration, while the business simplifies complex processes, increases sales... |
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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
Most businesses today are under increasing pressure to respond to change expeditiously—to adapt to the ongoing needs and demands of their customers, the changing competitive landscape, and the evolution of the marketplace. An organization’s CRM system can either effectively support or hinder their business agility and capacity to respond to change, affecting overall corporate performance and customer satisfaction. This white paper explains the importance of flexible software architecture and... |
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The CRM Journey: From Productivity to Profit
In this business paper, you will read how companies across
a vast selection of industries are using customer relationship management to converge people, processes and products more efficiently. This convergence makes it easier and more convenient for prospects, customers and partners to do business. And with meaningful insight on what these constituents want, companies make smarter business decisions that improve the trajectory of their revenues, margins and customer loyalty. |
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The Integration Advantage - Integrate CRM with Other Systems for Greater Enterprise Effectiveness
Does your organization suffer from estrangement: between the front and back office, between front-office applications, between your company’s data and valuable external data sources? CRM can become a critical hub, bringing disparate customer information together in a single application and joining it with external data sources to truly enrich your users’ experience. Learn how integration can help maximize the value of a CRM solution. |
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Managing Quotes, Contracts, and Pricing for Higher Profits: A Guide for Manufacturers
Manufacturers often do not realize they are leaking revenue until they review their business processes and discover that errors and missed opportunities are costing them significant amounts. The good news is that you can recover this lost revenue by identifying the causes, refining processes, and becoming a customerdriven organization. This white paper addresses the challenges manufacturers face in managing quotes, contracts, and pricing and discusses how customer relationship management... |
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Medical Device Manufacturers: Go to Market the Way You Innovate
Medical device manufacturers need to get the right products into the hands of the right customers. Faced with opportunities to capitalize on high growth rates, new markets, and increasingly global alliances, forward-thinking organizations are intent on leading their markets by pursuing smarter, more disciplined development strategies. The goal is to get more profitable and innovative products to market—more cost-effectively—to out-run the competition. |
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Manufacturing Relationships: Innovate the Way You Go to Market
Medical device manufacturing is a complex and competitive industry. Luckily, comprehensive software systems are available that can help medical device manufacturers manage the complex steps involved in taking products to market and bringing the right product to the right customer at the right time. Automated processes help increase productivity, speed up the sales cycle, and drive down the cost of sales. |
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Managing Quotes, Contracts, and Pricing for Higher Profits: A Guide for Manufacturers
Manufacturers often do not realize they are leaking revenue until they review their business processes and discover that errors and missed opportunities are costing them significant amounts. The good news is that you can recover this lost revenue by identifying the causes, refining processes, and becoming a customerdriven organization. This white paper addresses the challenges manufacturers face in managing quotes, contracts, and pricing and discusses how customer relationship management... |
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Lake Region Manufacturing streamlines the quote-to-contract
process—from one day to five minutes
Lake Region develops and manufactures medical devices and
components to aid in patient treatment. Working with a broad base of medical device companies means staying on top of a complex web of relationships with customers and parent-company divisions. So when the company made the decision to pay closer attention to making that chain of relationships work more effectively, it also recognized that it would need to rethink the tools needed to accomplish that goal. |
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Turning Up the Heat - Mold-Masters extends its global reach with Pivotal
Mold-Masters has been the undisputed leader in "hot runner" technology for more than 40 years. Mold-Masters wanted to implement a CRM system that would improve customer relationships and improve sales and marketing efficiency. The company needed a central repository for all of its customer contacts and related customer information — a system that could also be accessed easily by remote users. |
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